POLICIES

SHIPPING


Items are made to order, please allow 7-14 days for delivery. Please inquire via email for rush or expedited shipping options, we will do our best to accommodate your deadline.


All domestic orders $150+ include complimentary first class shipment via USPS with delivery confirmation. International orders are shipped via USPS first class.


Mahnal is not responsible for additional shipping charges including, but not limited to: incorrect address, return shipping, or international custom/duties fees.

RETURNS


All items in unused and unworn condition may be returned for exchange or store credit within 5 days of receiving your order. This does not include: sale, discounted, and custom/personalized items, which are final sale and are not eligible for exchange or return. Store credit does not expire. Please note all returns/exchanges must be approved prior to return shipment.


To enter the Returns Portal: click here.

You may also submit inquiries via email at care@Mahnal.com.


If you receive an item that is damaged please notify via email within 48 hours of receiving your order. Repairs are available for most items and may be subject to a fee, dependent upon the nature of the damage. An estimate of costs (inclusive of labor, materials, shipping/insurance) can be provided once received. Please submit inquiries via email to info@Mahnal.com including images and a detailed description of the damage.

SALES TAXES


Sales tax is charged for all orders placed within the state of Missouri.

CARE & SERVICES


For more information on maintenance and care services click here.

MAILING LIST


We may contact you via email with announcements, notifications, and other information that may be useful to you. You may opt out at any time from receiving these communications by contacting us at info@Mahnal.com or by using the “unsubscribe” link in the emails sent.

QUESTIONS


Please contact care@mahnal.com and if applicable, include your order number.