Policies & Care


SHIPPING

Items are made to order, please allow 7-14 days for delivery. Please inquire via email for rush or expedited shipping options, we will do our best to accommodate your deadline.
All domestic orders are shipped first class via USPS with delivery confirmation. US shipping is free for orders over $125. International orders are shipped via USPS first class.  International shipping is free for orders over $200. Please note we are not responsible for additional shipping charges including, but not limited to: incorrect address, return shipping, or international custom/duties fees incurred.

RETURNS

All items in unused condition may be returned for exchange or store credit within 5 days of receiving your order. This does not include: sale, discounted, and custom/personalized items, which are final sale and are not eligible for exchange or return. Please note all returns/exchanges must be approved prior to return shipment. Please submit inquiries via email at info@Mahnal.com
If you receive an item that is damaged please notify via email within 48 hours of receiving your order. Repairs are available for most items and may be subject to a fee, dependent upon the nature of the damage. An estimate of costs (inclusive of labor, materials, shipping/insurance) can be provided once received. Please submit inquiries via email to info@Mahnal.com with images and a detailed description of the damage.

SALES TAX

Sales tax is charged for all orders within the state of Missouri.

CARING FOR BRASS

Store jewelry in it's original packaging or a jewelry box that seals out light, dust particles, and moisture. Brass naturally develops a patina, which over the course of time adds dimension, character, and beauty with age. An easy way to get the look is to avoid polishing and let oxygen & your natural body chemistry create a 'living' finish. Polish from time to time if you'd like to maintain the original shine & brightness. Professional polishing is also available upon request, please submit inquiries via email to info@Mahnal.com.

MAILING LIST

We may contact you via email with announcements, notifications, and other information that may be useful to you. You may opt out at any time from receiving these communications by contacting us at info@Mahnal.com or by using the “unsubscribe” link in the emails sent.